Privacy Policy

1. Introduction

DealNebu ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CRM platform and related services.

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you provide directly to us, including:

• Name and contact information (email, phone, address)
• Account credentials (username, password)
• Company information and job title
• Payment and billing information
• Profile information and preferences

2.2 Usage Data

We automatically collect information about how you use our Service:

• Log data (IP address, browser type, pages visited)
• Device information (device type, operating system)
• Usage patterns and feature interactions
• Performance and error data

2.3 Customer Data

As a CRM platform, we process data that you input into our system, including:

• Contact and lead information
• Sales and deal data
• Communication records
• Custom fields and notes
• Files and attachments

3. How We Use Your Information

We use the collected information for various purposes:

• Provide, maintain, and improve our Service
• Process transactions and manage subscriptions
• Communicate with you about the Service
• Provide customer support
• Send marketing communications (with your consent)
• Analyze usage patterns to improve our Service
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our Service, such as:

• Cloud hosting providers
• Payment processors
• Email service providers
• Analytics services

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this policy. Specifically:

• Account information: Retained while your account is active
• Customer data: Retained according to your subscription terms
• Usage data: Typically retained for 2 years
• Legal compliance: Retained as required by applicable laws

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential cookies: Required for basic functionality
• Analytics cookies: Help us understand usage patterns
• Preference cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification
• Providing notice through our Service

Your continued use of the Service after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: info@dealnebu.com